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Facilitation Centres


         Facilitation centre has been set up at R.O. Mumbai for Employers to obtain help in starting online compliance viz: registration of employees, generation of challans etc and obtaining User Ids . For obtaining User Ids and login passwords Employers (under R.O. Mumbai : Region Code "31") may visit the Facilitation Centre at R.O.Colaba and submit an authority letter mentioning their 17-digit employer code. The User Id alongwith password are required to login to the ESIC Portal www.esic.in for all online compliance.

        List of IT facilitation centres under R.O.Mumbai are as follows :-     


Facilitation Centre

Contact Nos

ESIC Regional Office Lower Parel

First Floor, Panchdeep Bhavan, 108 N.M. Joshi Marg

Lower Parel , Mumbai - 400 013

  61209714 , 61209719


        Employers who have not yet received their User Ids are requested to collect the same immediately from the Facilitation Centre at R.O. Lower Parel. In case of any queries/ difficulties they may contact the Facilitation Centre or EDP Branch, R.O. Lower Parel, Mumbai - 400 013. For any technical issues; they may also contact the help desk for employers at  itcare@esic.in

For matters regarding non-receipt of Pehchaan Cards etc, IPs / Employers may contact the Pehchaan Cell at Benefit Branch, Regional Office Lower Parel ( Ph No. 61209753 )

        Please note that henceforth only online system generated challans bearing unique Challan No. will be accepted by S.B.I. Branches for payment of contributions. In case of any difficulty in remittance of contributions through any S.B.I. Branch, kindly contact following S.B.I. Managers viz:


SBI collection of ESI Contributions

Employers Guide : online challan generation

                        Notice for Employers accessing online services at www.esic.in
                        Attention : Employees (IPs) accessing ESI services




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